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COSTA MESA
3077 Bristol St, Suite A
Costa Mesa, CA 92626
(714) 708-3060

NEWPORT BEACH
1617 Westcliff Dr.
Newport Beach, CA 92660
(949) 612-7905

Pause/Cancellation Requests

Submitter's Name(Required)

Location(Required)

First & Last Name of Customer(Required)

Customer's Phone Number or Email(Required)

Pause or Cancellation(Required)

Customer Pause Request Duration(Required)

MUST HAVE A START AND END DATE. MAX OF 3 MONTHS. MINIMUM OF 1 MONTH.

Cancellation Request Details(Required)

Request Details(Required)

Did you remind customer we ask for all cancellations & pause requests via email?

Yes I did! I also said I would submit a ticket.

No, I will remember for next time!

Please refer customers to info@rayoga.com as the best form of communication.

No Show / Late Cancel

Submitted by:(Required)

Location(Required)

Urgency(Required)

Customer's Email or Phone #(Required)

Class Instance(s) (date, time, style) with issue(Required)

List all classes that customer is challenging, separated by a comma. Example: 9/8 - 5:30 Yogalates, 9/10 - 6:00 AM Vinyasa

Delivery Notifications

Submitted by:

Location(Required)

What was delivered?(Required)

Where did you put the package?(Required)

FD Teacher Ticket

Submitted by:

What is the issue?(Required)

Ex: teacher ending class late, teacher setting temp wrong.

Location(Required)

Urgency?(Required)

Did you attempt to discuss this matter directly with the teacher? If so, how did it go?

Has this issue happened before?

Would you like a follow up?

Yes, please reach out.

No, just letting you know.

Co-Worker Ticket

Submitted by:

Location(Required)

Urgency?(Required)

What seems to be the trouble?(Required)

Did you attempt to discuss this matter directly with your co-worker? If so, how did it go?

Has this issue happened before?

Do you want a follow up about this?

Yes, please.

No, just wanted you to know.

Supplies Needed

Submitted by:

Location(Required)

Urgency?(Required)

What is Needed? Be as detailed as possible.(Required)

Where did you look for the requested item?

Did you already contact your Studio Lead?

Yes, they are on it!

No, they are not aware.

CAPTCHA

Retail / Square Ticket

Submitted by:

Location(Required)

Issue Type(Required)

Does the customer require follow up?

Yes

Customers Email or Phone #(Required)

Please describe retail issue or request.(Required)

Provide Sku / Product Name if applicable

Is the issue still unresolved? If resolved let us know what you did:

Facilities Ticket

Submitted by:

Location(Required)

Urgency

Please describe the issue. Be as detailed as possible.(Required)

Ex: AC issues in Light.

Where is the issue?(Required)

Ex: Breathe, Light, Hallway, Front Lobby, Leftside Tablet, Overall

How long has the been an issue?

Inventory Order

Who is filling this out?(Required)

Location(Required)

Order Minimum is $300 OR 10 - 15 individual items. Clean does NOT count towards order minimum. There is no longer a Clean minimum and Clean will be delivered directly to your studio.

Place your order here:(Required)

Items: HARMLESS HARVEST -Small (10oz) Medium (16oz) HEALTHADE -Pink Lady Apple, Passion Fruit Tangerine PERFECT BAR - Dark chocolate peanut butter, Peanut butter, Coconut Peanut Butter, Dark Chocolate Almond, Chocolate Chip Cookie Dough, Almond Butter MOUNTAIN VALLEY - Large (1 liter) Small (500ml) CLEAN ENERGY- Raspberry, Blackberry, Peach, Lemon Lime JUST WATER: - Small (350ml) Medium (500ml) GREEN VALLEY COCONUT WATER: - Original , Pineapple, Mango, Passionfruit, Watermelon VIVE SHOTS - Immunity Boost DAYTRIP CBD: - Tangerine, Cherry SLATE PROTEIN - Chocolate , Vanilla

Product Ideas/Recommendations:

Inventory Counts

CLEAN: Raspberry(Required)

Minimum 10 cases. Can be a combination of flavors.

Please enter a number from 0 to 50.

CLEAN: Blackberry(Required)

Minimum 10 cases. Can be a combination of flavors.

Please enter a number from 0 to 50.

CLEAN: Peach(Required)

Minimum 10 cases. Can be a combination of flavors.

Please enter a number from 0 to 50.

CLEAN: Lemon Lime(Required)

Minimum 10 cases. Can be a combination of flavors.

Please enter a number from 0 to 50.

PERFECT BAR: Dark Chocolate Peanut Butter(Required)

$18.72 per case

Please enter a number from 0 to 50.

PERFECT BAR: Peanut Butter(Required)

$18.72 per case

Please enter a number from 0 to 50.

PERFECT BAR: Coconut Peanut Butter(Required)

$18.72 per case

Please enter a number from 0 to 50.

PERFECT BAR: Chocolate Chip Cookie Dough(Required)

$18.72 per case

Please enter a number from 0 to 50.

PERFECT BAR: Almond Butter(Required)

$18.72 per case

Please enter a number from 0 to 50.

PERFECT BAR: Dark Chocolate Almond(Required)

$18.72 per case

Please enter a number from 0 to 50.

HEALTHADE: Pink Lady Apple(Required)

$33.60 per case

Please enter a number from 0 to 50.

HEALTHADE: Passion Fruit Tangerine(Required)

$33.60 per case

Please enter a number from 0 to 50.

MOUNTAIN VAL SM. (Sparkling)(Required)

$31.12 per case

Please enter a number from 0 to 50.

MOUNTAIN VAL SM. (Still)(Required)

$31.12 per case

Please enter a number from 0 to 50.

HARMLESS (SM)(Required)

$43.80 per case

Please enter a number from 0 to 50.

JUST Water 350ml(Required)

$18.08 per case

Please enter a number from 0 to 160.

JUST Water 500ml(Required)

$18.08 per case

Please enter a number from 0 to 160.

Green Valley Coconut Original(Required)

$38.57 per case

Please enter a number from 0 to 160.

Green Valley Coconut Mango(Required)

$38.57 per case

Please enter a number from 0 to 160.

Green Valley Coconut Pineapple(Required)

$38.57 per case

Please enter a number from 0 to 160.

Green Valley Coconut Passionfruit(Required)

$38.57 per case

Please enter a number from 0 to 160.

Green Valley Coconut Watermelon(Required)

$38.57 per case

Please enter a number from 0 to 160.

Vive Shots(Required)

$28.80 per case

Please enter a number from 0 to 160.

Daytrip Cherry(Required)

$28.80 a case

Please enter a number from 0 to 160.

Daytrip Tangerine(Required)

$28.80 a case

Please enter a number from 0 to 160.

Slate Chocolate(Required)

$29.04 a case

Please enter a number from 0 to 160.

Slate Vanilla(Required)

$29.04 a case

Please enter a number from 0 to 160.

Misc Other Items in Inventory

Give Item Description and Quantity.

CAPTCHA

Customer Immediate

Your Name(Required)

Location(Required)

First & Last Name of Customer(Required)

Customer's Phone Number(Required)

Customer's Email

Customer's Issue(Required)

Customer Preferred Method of Contact

Customer's Desired Outcome

Issue Type(Required)

Customer's Demeanor(Required)

Urgent?

First Name

Last Name

Email Address

Phone Number